The OTRS Training Videos have been published on moodle.
There are two OTRS Courses, one for the customer's portal and the other is for the agent's portal.
The Customer's Portal Course has a quiz which the user must take and the passing grade is 75%
The OTRS Training Videos have been published on moodle.
There are two OTRS Courses, one for the customer's portal and the other is for the agent's portal.
The Customer's Portal Course has a quiz which the user must take and the passing grade is 75%